Job description : GERMAN CUSTOMER SUPPORT - LISBON
Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days?
Join our team in Lisbon, we are increasing our teams!
Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
Keep in contact with clients by receiving incoming calls and emails, managing claims and requests
Fluency in German (C2 Level or Native)
B1 / B2 level of English
Good computer skills
Any kind of previous experience or contact with clients
Excellent communication skills
Good listening and empathy skills
Good time management skills
Team spirit and flexibility
Should you be interested in the above position, kindly forward your CV in Word format to Gisela Nogueira on gisela spotonconnections.com