Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.
We’re passionate about operational excellence, acting with our customers always in our heart. From Content Creation, to Payments and Fraud, to Delivery and Customer Care Services, we’re creating seamless and luxury experiences for our customers all around the world.
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment.
We welcome new ideas and a large number of our people. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here.
You can have an informal meeting in the treehouse or play the piano in your lunch break!
Our Senior Ops Solutions Specialist will identify and map operational gaps, design Ops platform solutions, ensure tech teams have clear requirements, follow up on roadmaps, setup, implement, test and support new features and services regarding Shipping, Payments, Order Fulfilment, Order Management, Customer Service and Retail Operations.
This role may require frequent interaction with international clients remotely and minimum travel.
What you’ll do
Who you are