Travel Agent - Dutch Speaking
SpotOn Connections
Lisboa
há 6 dias

O que procura nos candidatos

What We're Looking For :

  • Working experience as a Travel Consultant (or similar role within the Travel and Hospitality Industry), preferred
  • GDS experience, in any relevant GDS (Sabre, Amadeus, Galileo, etc.) is welcome but not mandatory
  • A skilled communicator, proficient in both verbal and written Dutch, and English
  • Demonstrable ability to handle crises
  • Solution Oriented; derives satisfaction from solving problems
  • Empathetic; is able to put themselves in the shoes of others and make decisions considering multiple viewpoints
  • A Degree or other qualification in Hospitality, Travel, Tourism, Business or relevant field preferred
  • Metrics driven as an indicator and motivator of success
  • A team player who thrives in collaborating, giving and receiving feedback and lifting others up
  • Curious thinker who loves to keep learning and thrives in a dynamic and ever-changing environment
  • Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our unique travel customer service platform TravelXen.
  • Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale or supportorganization
  • Candidates with a passion for travel
  • Que funções irão desempenhar

    What You'll Do :

  • Assist our travelers with best-in-class personalized support, adding value and solving problems with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency travel situations.
  • Work to, thrive and achieve through KPI's that both report to performance and behavior
  • Contribute to you and your team's continuous learning and upskilling, constantly improving your travel knowledge and platform knowledge so we set the standard for best-in-class travel agents
  • Build internal relationships across global teams
  • Feedback to our product and engineering team to be part of the solution in our product improvement
  • Quais os benefícios oferecidos

    salary on offer : 22.500€ + Bonuses

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidatar
    Meu email
    Ao clicar em "Continuar", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continuar
    Formulário de candidatura