Travel Agent - Dutch Speaking
SpotOn Connections
há 6 dias

O que procura nos candidatos

What We're Looking For :

  • Working experience as a Travel Consultant (or similar role within the Travel and Hospitality Industry), preferred
  • GDS experience, in any relevant GDS (Sabre, Amadeus, Galileo, etc.) is welcome but not mandatory
  • A skilled communicator, proficient in both verbal and written Dutch, and English
  • Demonstrable ability to handle crises
  • Solution Oriented; derives satisfaction from solving problems
  • Empathetic; is able to put themselves in the shoes of others and make decisions considering multiple viewpoints
  • A Degree or other qualification in Hospitality, Travel, Tourism, Business or relevant field preferred
  • Metrics driven as an indicator and motivator of success
  • A team player who thrives in collaborating, giving and receiving feedback and lifting others up
  • Curious thinker who loves to keep learning and thrives in a dynamic and ever-changing environment
  • Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our unique travel customer service platform TravelXen.
  • Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale or supportorganization
  • Candidates with a passion for travel
  • Que funções irão desempenhar

    What You'll Do :

  • Assist our travelers with best-in-class personalized support, adding value and solving problems with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency travel situations.
  • Work to, thrive and achieve through KPI's that both report to performance and behavior
  • Contribute to you and your team's continuous learning and upskilling, constantly improving your travel knowledge and platform knowledge so we set the standard for best-in-class travel agents
  • Build internal relationships across global teams
  • Feedback to our product and engineering team to be part of the solution in our product improvement
  • Quais os benefícios oferecidos

    salary on offer : 22.500€ + Bonuses

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    Formulário de candidatura