Business Enablement Capability Lead
Lisbon, Lisboa, PT
há 6 horas


The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more.

The ACCP will offer rich career growth and development opportunities, regional and global exposure and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission to serve patients drives all that we do.

It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing and delivering ever-better products that read over 10 million patients worldwide.

It’s time for a career you can be proud of. Join us.

Business Enablement Capability Lead

What you will do

The Business Enablement (BE) Capability Lead has overall accountability across the ACCP BE offering including meeting management, diary management, administration and contract / compliance support activities.

The ideal candidate will also be the general face of the ACCP to incoming general queries. You are responsible for improving operational effectiveness and efficiency by tactfully resolving problems, developing your team and driving continuous improvement.

Additional responsibilities will include :

  • Provide oversight of delivery of BE services in line with agreed service delivery metrics.
  • Develop and manage strong relationships with cross-functional leadership teams / SLAs / 3rd party vendor(s) and with leading representatives of external stakeholders.
  • Build capabilities, role-model and align adoption of communication tools and technologies to support evolving stakeholder base and interaction needs.
  • Responsible for 2-8 direct reports.
  • Accountable for smooth execution and operation of daily ACCP BE activities and processes (BE Operations, Administration and Contract Support Services).
  • Accountable for all ACCP diary management and meeting management activities.
  • Accountable for processing internal Business Operations activity including training coordination, T&E and general administration.
  • Accountable to lead a multi-functional ACCP Administration and Contract Support Services support team.
  • Accountable for the performance management of the BE ACCP team.
  • Accountable to integrate and manage ongoing transitions of activity to the ACCP BE Team.
  • Accountable for management of the allocated BE ACCP Budget.
  • Accountable for implementing the ACCP growth and improvement agenda.
  • What we expect of you

    Our ideal candidate has excellent leadership capabilities and managerial skills. He / she is strategic and problem Solving.

    He / She has good presentation skills.

    Proven experience and skills needed :

  • University degree.
  • 6+ years aggregate experience in delivering administrative support services and / or process management.
  • Fluency in English, both in oral and written communication.
  • Preferred Requirements :

  • University degree in Economics, Finance or Business Administration.
  • Experience in pharmaceutical industry.
  • Project management skills and experience.
  • Working with policies, procedures and SOP’s.

    What you can expect of us

  • Vast opportunities to learn, develop, and move up and across our global organization.
  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
  • Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
  • Flexible work arrangements.

    for a career that defies imagination

    In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.


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