Disaster Recovery Owner for Private Cloud F/H
AXA
PORTUGAL-PORTUGAL-LISBOA
há 5 dias

Description

We build our Cloud Solutions in AXA by being flexible and responding to our business needs.

One of our tailored solutions is a private cloud IaaS solution.

The Private IaaS offers different DisasterRecovery service classes for the VMs hosted on the platform : Platinum, Gold andBronze.

Disaster Recovery as a Service provides the client with the possibilityto recover VMs in case of a disaster, according to the class they belong to.

This service comprehends therefore the organization of regular tests to provethe Recovery capability. It is to be operated in a global way, meaning one teamserving all Private IaaS clients worldwide.

The technical solution relies on IBM, whois to perform most actions needed to execute a Disaster Recovery.

Part of the Private IaaS Operations team,the Disaster Recovery Service Owner is the end-to-end responsible for the DRcapability of the private Iaas managed services delivered by the SupplierIBM

As such, he / she

  • Is accountable for the operationalperformance of the Disaster Recovery services for Private Iaas
  • Ensures that the IT Disaster RecoveryPlans for Private Iaas and associated procedures and supporting documentationare maintained, tested and improved over time
  • Will act as DR Private Iaas subject matterexpert towards IBM Private Iaas DR Managed Service teams
  • Will act as the bridge between IBM DRManaged Services and Regional-Central DR organization
  • Will track the evolution of the PrivateIaas DR Solution as part of the IBM product and understands its impact from abusiness perspective
  • Animating and working close together with theglobal DR Community (Regional Central)
  • Monitors the IBM performance on the activities inscope of the DR Managed Services
  • Coordinates with Capacity Management toensure the disaster recovery related capacity needs are taken into account
  • Is accountable for the organization of regularDisaster Recovery tests
  • Leads the regular Disaster Recovery governancebetween IBM & ATS
  • Defines the test planning with the local ATSentities
  • Defines the scope of DR tests
  • Mobilizes the necessary resources, both inregions and IBM
  • Manages the stakeholders communication
  • Ensures that all KPI SLA regarding the IBMDR Managed services are met , as agreed in the contract
  • Launches all required actions to ensure thatany deviation is being remediated by improvement plans and actions
  • Owns the Disaster Recovery technical solution end-to-end :

  • Represents the Private IaaS OperationsTeam in front of IBM for technical aspects on Disaster Recovery
  • Is considered as SPOC for all Disaster Recoveryrelated topics within the Private IaaS organization
  • Is part of theoperational governance with IBM and regions when it comes to technical andoperational aspects
  • Supports Management in providing them with adequate technicalinformation to make the right operational decisions, without compromisingoperations and security
  • Participates to the project currentlyon-going to improve the Disaster Recovery technical solution, with theobjective to make it safer & faster
  • Owns the Business Continuity Plan & CrisisManagement framework for Private IaaS

  • Keeps the documentation up-to-date
  • Organizes the necessary trainings
  • Participates to the Crisis Management team whenrequired
  • Owns the Disaster Recovery (IT Continuity)process for Private IaaS
  • Leads the continuous improvement approach(optimize, rationalize, standardize)
  • Qualifications

  • Proven demonstrableexperience in a BC&DR role.
  • Proven experiencein service management (ITIL)
  • Provenexperience using Agile methodology is a plus
  • Strongknowledge of Disaster Recovery operations
  • Strong multidisciplinarian technical background and knowledge in different domains likesecurity, network, multi-tiered infrastructure, databases, integration andapplication platforms
  • Strong basisand understanding of the architectural principles of cloud-based platforms thatinclude IaaS components
  • Minimum 3years of experience in server virtualization technologies, experience withprivate or public cloud is an advantage
  • Understandingof all cloud offerings in the market and ability to discuss cloud architectures
  • Securitycertification is a plus (CISSP and CCSP)
  • Good aptitudein relationship management with large amount of stakeholders
  • Able to manageinternational teams and multi-cultural environment
  • Work withminimal direct guidance, self-motivated and proactive
  • Excellent andclear communication skills with the ability to presentcomplex technical concepts to a non-technical audience
  • Strongproblem-solving skills
  • Highly organised / Methodical. Customer centric
  • Solution &value oriented
  • Ability totravel as needed, as you will on regular basis have to travel between entitiesto meet experts of other regions
  • Flexible andavailable in case of exceptional events
  • Prepared to work extended hoursand travel to other sites / regions as required
  • Language skills

  • Very good English skills
  • About AXAWould you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers.

    Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.

    The most powerful levers to achieve this can be summarized as Innovation and Execution , and will drive all Operations teams :

  • Innovation : To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers
  • Execution : To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen
  • Our concrete goals are :

  • Reinforce and realize our value creation for the global AXA organization;
  • Support and foster innovation across AXA in a close alignment and teaming with Group Innovation;
  • Embed simplicity and empowerment in our day to day working as well as ensure that we powerfully contribute to AXA’s mission and strategy.
  • What We OfferAt AXA, we lead an HR policy that encourages diversity, maintains your professional and private life balance and accelerates the skills and career development : promotion of diversity, remuneration policy, training device, .

  • Discover everything that makes AXA an employer of choice.Whatever your job is, we strive to offer you career opportunities.
  • Our goal is to develop your skills to support the transformation of our changing business.

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