English & Portuguese Back Office Advisor
ManpowerGroup Portugal
Porto, Portugal
há 2 dias
source : SAPO

Detalhe da Função

ManpowerGroup, Worldwide leader in Human Resources and a specialist managing Contact Centers is recruiting a BackOffice Advisor fluent in English and Portuguese.

Responsibilities :

  • Handle customer queries (phone, live chat and email);
  • To ensure that all queries are dealt with promptly, in line with agreed standards and targets;
  • Ensure the achievement of objectives;
  • Managing strong relationships with customers;
  • Maintaining regular customer touch points to ensure a high right party contact rate.

    Requirements :

  • A sociable personality;
  • A great motivation;
  • A good level of concentration;
  • A capacity to work independently;
  • Fluency English and Portuguese (level C1 / C2);
  • Excellent writing skills : You must have a strong command of grammar and spelling;
  • At least 1-year work experience in a related customer service field.

    Offer :

  • Career opportunity in a multicultural environment;
  • Integration into solid and growing company;
  • Competitive salary.

    Location : Matosinhos

    Starting Date : August

  • We are temporarily working from home and afterwards will move on to our Matosinhos site (near Matosinhos Sul metro station).
  • All the candidates require to have fiber internet service available at home*

    If you think you are the right person then we would like to hear from you!

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