German speaking Customer Service Consultant (m/f/x) Inbound in Lisbon
Grafton Deutschland GmbH
há 4 dias

International Customer Service Consultant (m / f / x) career in Lisbon Why not combine the pleasant with the useful? Start your career where others vacation! 260 days of sunshine a year and hardly ever temperatures below 20 degrees Celsius.

No other capital in Europe can keep up with this climate, which invites you to grab a surfboard and improve your surfing skills on the beautiful coasts of the Atlantic Ocean.

Have you always wanted to venture abroad and prove yourself in an international working environment? If not right here and now then when and where?

In Lisbon, we are looking for a German-speaking Customer Service Consultant (m / f / x) for the world market leader in customer relationship management and outsourcing.

From now in full time in Lisbon Grafton rekrutiert im Auftrag seiner Kunden europaweit Fach- und Führungskräfte. Your Task - As a German-speaking Customer Service Consultant (m / f / x) you support customers on the phone or by e-mail - It is your responsibility to inform the customer in detail about IQOS products if you have any questions.

  • One of your key competences is to inform customers about the correct use of IQOS products. - You consult the German-speaking customer with online orders and handle warranty cases conscientiously Your Profile - Your German skills are excellent, spoken and written - A quick grasp and the ability to work independently distinguish you - In your repertoire is a basic understanding of the English language for the internal company communication - Working as an international Customer Service Consultant (m / f / x) in an international team and having a hands on mentality thrills you - Your absolute strengths include empathy and the ability to solve problems Our Offer - The Atlantic Experience Program consists of : Pick up from the airport and administrative assistance with your integration in Portugal, free annual flight to your home country, one room accommodation in a company apartment in Lisbon, free Portuguese language courses, water sports, soft trekking and much more will help you getting started and make you quickly feel at home - You will start your international career as Customer Service Consultant (m / f / x) in a multicultural team, with the worlds leading organisation in Customer Relationship Management and Outsourcing, where 80 % of the current management has started in Customer Service - In the beginning you will get a detailed introduction through a paid training course - Your future employer has been named Portugal's highest rated employer seven times in a row by the Great Place to Work Institute - An hourly bonus of 25% for working on weekends as well as Christmas and holiday bonuses will be added to your fixed salary
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