Operations Strategy Associate
Porto, PT
há 5 dias

Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We’re a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success.

Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions.

We welcome difference and foster a consciously inclusive environment for everyone. We are Farfetch For All.


We’re passionate about operational excellence, acting with our customers always in our heart. From Content Creation, to Payments and Fraud, to Delivery and Customer Care Services, we’re creating seamless and luxury experiences for our customers all around the world.


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment.

We welcome new ideas and a large number of our people. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here.

You can have an informal meeting in the treehouse or play the piano in your lunch break!

The Role :

This is an exciting role for a strong Ops Strategy Associate to work with the Strategy team within Operations. You will be responsible for looking over our Global Ops performance and data and interlink with our internal stakeholders.

What you’ll do :

  • Keep an eye for metrics, trends, root causes, from every day to quarterly
  • Develop insights from large datasets
  • Support the Global Ops performance management reports and lead the routines
  • Provide innovative recommendations (e.g. new metrics, improvement opportunities)
  • Collaborate with stakeholders at multiple levels in the organization
  • Develop lasting relations within Farfetch
  • Who you are :

  • A professional with 4-6 years of experience in management consulting or similar background (e.g. corporate strategy, planning)
  • Passionate about Strategy, Operations, and Technology
  • Curious, always questioning what’s behind the number
  • Skilled in problem solving and analytics
  • Someone that loves to work with data and has some experience with different programming languages (e.g. SQL, Big Query)
  • Comfortable in dealing with ambiguity in a fast-moving environment
  • Self-confident, with ability to challenge with a smile
  • Fluent in English, both written and oral
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