Laundry Manager
Four Seasons Hotels and Resorts
há 2 dias

The Hotel

A luxury hotel in Lisbon, Portugal. Long considered the city's finest hotel, Four Seasons Hotel Ritz Lisbon reflects the nobility and charm of historic Portugal, and offers vistas of Eduardo VII Park, St.

George's Moorish castle, the Old Town and the Tagus River from atop one of Lisbon's seven hills. It holds 282 high luxury rooms, a high end Restaurant (Varanda) managed by Chef Pascal Meynard and Pastry Chef Fabian Nguyen, a Piano Bar, a Sushi Bar, a Spa and the most beautiful fitness center on the rooftop.

Four Seasons Hotel Ritz Lisbon holds one of the most precious art collection in the World, all available for our guests enjoyment.

The Job

Four Seasons Hotel Ritz Lisbon is currently looking for a Laundry Manager with the following responsibilities :

Manages the staff of the Laundry / Valet Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.

Ensures communications and follow-up on any problems, guest requests or special requirements.

Develops daily productions schedules, assesses priorities for each type of linen that needs to be laundered. Assigns staff to complete the needed activities for the day.

Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met.

Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.

Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as supply and maintenance costs.

Coordinates periodic Linen, Uniform and Supplies Inventories. Recommends appropriate actions passed on results of inventory.

Assures that equipment is properly maintained. work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.

Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees Responds swiftly and effectively in any hotel emergency or safety situation.

Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Works harmoniously and professionally with co-workers and supervisors.

Learn more about our property and what it is like to work at Four Seasons by visiting :

https : / / / lisbon /

https : / / / fslisbon /

https : / / / FourSeasonsHotelLisbon /

https : / / / FSLisbon

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