Giving people the possibility of building their own community while bringing the world closer together. This is the power of social media.
If you want to be part of the team that is changing the communication’s world, this is your opportunity.
As a Politics & Government Assistant for Social Media you will gather important information and monitor advertisements, detecting inappropriate links, identifying and troubleshooting possible issues.
Your main goal is to triage requests and facilitate communication with Government, Political, and Advocacy partners, until a satisfactory solution is offered.
Ready for the challenge?
As part of Teleperformance Portugal’s contingency plan regarding COVID-19, for now, you will be working from home, from the country you are currently living in.
As soon as possible and safe, you will travel to Portugal and join our multicultural team. Also, during this initial period, it will be necessary for you to work with your own device.
But don’t worry! Our IT team will give you all the support you might need.
Our client is one of the world's leading companies in the field of Social Media and wants you to be part of its team.
Gather important information;
Monitor advertisements, detecting inappropriate links;
Identify and troubleshoot possible issues;
Triage requests from the different entities;
Facilitate the communication with Government, Political, and Advocacy partners;
Help to keep relevant content on various platforms;
Respond, when possible and needed, by email, with high quality, speed, empathy and accuracy;
Escalate any issue, when needed.
Native Italian and fluent in English (at least C1 level is mandatory);
Experience partnering with compliance and legal functions (preferred);
Experience with social media platforms (preferred);
Good communication skills and experience offering customer support over email (preferred);
Passionate about providing outstanding support experiences;
Experience in dealing with high volumes of online content on various platforms;
Attention to detail;
Motivated and with a positive attitude.
Excellent work opportunity in a dynamic leading multinational company;
Possibility of cooperation with leaders in various industries;
Stable work and career progression;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
Possibility to live in one of our apartments;
Initial flight expenses refund;
Annually complementary return flight to your home country (within Europe);
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
Free Portuguese language courses, sport activities and organized events.
Customer Service Assistance Politics & Government Relocation Package Social Media
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