About the UK & Europe BI team
The UK & Europe BI team is a team that supports all the Hiscox UK & Europe Retail business units. With one focus on the business and another on IT, we usually play the middleman by helping to bridge these two different worlds.
With a wide base of internal clients we are required to support these business units with valuable information, with the aim to back their business decisions and contribute to their success.
The team is currently on a strategic journey to change the way we deliver information to our users. By building a sustainable BI platform, the end goal is to provide our internal clients the ability to consume data on their own, helping them to understand their requirements as well as delivering outstanding visualisations, enhancing the quality of their business decisions and therefore contribute to the success of Hiscox.
The role : what you will be doing as a BI Tech Analyst
You will be a subject matter expert in Business Intelligence, responsible for acquiring, transforming and storing clean, consistent and accurate data and deliver end-
to-end solutions to our stakeholders. With that you will be delivering data and insights to a varied client base and at the same time supporting the team in delivering the current commitments by running processes already in place.
Additionally you will be playing an important role on shaping and delivering the overall BI strategy with the team.
Your key responsibilities will be
Participate on the implementation and housekeeping of a BI framework to enhance the customer experience
Subject matter expert on ETL delivery with a focus on data quality and process documentation
Being a champion on continual service improvement of our BI deliveries
Data loading and validation
Data investigation to support business questions
Our technical must haves
Graduate, ideally with a Computer Science degree
A solid background (preferably a minimum of 4 years) in Business Intelligence with both an understanding of the concepts and the delivery of multiple projects
Experience in Microsoft BI & SQL data tools (focus on SSIS)
ETL conceptual knowledge
Attention to detail and housekeeping of a BI framework
Fluent in English verbally and written
Personality trades you should bring
Motivated self-starter who can work autonomously and add value in a team
Passionate with a can-do attitude, looking forward to unlock the value that exists within our data
Thirst for new technologies and new ways of working to add value to the business
Customer Relationship Management ability to build productive relationships with end users with a focus on the business
Ability to link business needs to IT deliveries
Resilient with the ability to work with ambiguity and change
Flexibility in both attitude and delivery style
Good team player and able to cultivate a positive team spirit
Our nice to haves
Experience with BI Data Presentation tools, such as Tableau
Experience with Agile / Scrum based methodologies
Experience in the Insurance sector or Financial Services
Availability to travel abroad (average 2 times per year)
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength -
all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other.
We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve.
We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram ( HiscoxInsurance)