We are looking for a Salesforce Expert to join our amazing team.
OLX Sales teams are using Salesforce in order to have relevant conversations with their customers and by that grow the OLX business and sales.
In that context, you will coordinate the ongoing development of our deployment in Romania, Portugal and Bulgaria operations.
You will also manage the team trainings as well as the maintenance and improvement of our CRM platform. The ideal candidate will be an excellent communicator, strategic problem solver, passionate about sales operations, highly numerical and comfortable in a flat, dynamic organization.
At OLX we have a clear ambition to empower people everywhere in the world by helping them connect and share their goods and services.
This inspiring purpose has helped us build one of the world’s leading Internet companies. This combination of business and purpose attracts a certain type of person.
If you’ve got an entrepreneurial drive and think you can use that aim to bring added value to our purpose, then we’d love to empower you. Want to know more?
A typical day at OLX Group, in the role of Salesforce Specialist, could include :
Become the Subject Matter Expert (SME) to the sales teams and management with regards to the existing implementation of Salesforce.
Understand the needs and translate it into business requirements to the application development team, process improvements, new dashboards and / or automations
Provide Salesforce training to existing team members and new joiners guaranteeing the efficient application adoption and utilisation
Proactively supervise the quality of data in Salesforce to ensure data entered into Salesforce is aligned and supports the business metrics
Act as a liaison between the sales and Salesforce development team, influencing the roadmap of new platform improvements
Collaborate with internal engineering / support teams to provide outstanding service delivery experience. You will build processes and policies;
you will guide and empower the team to adhere these processes with great excitement.
What will you need to be successful in this role?
Minimum two years of experience working directly with Salesforce Sales Cloud
Preferably ADM201 knowledge (hands-on admin is not needed)
Experience with data loader
Demonstrable experience to design and implement new processes and facilitate user adoption.
Proficient with the platform, with the good understanding of business needs and ability to transpose them in salesforce via workflows, triggers, process builder etc.
Solid understanding of Salesforce.com standard methodologies and functionality
Strong data management abilities and be able to use them when building reports and dashboards
A history of successfully driving projects to completion
A proven track record of understanding and articulating complex requirements
Experience with ecommerce / classifieds platforms preferred
What can you expect from us and what do we offer?
Unique opportunity to become a part of an amazing team and rapidly growing business that really makes a difference in daily lives of millions of users by unlocking the hidden value in everything.
Great place to learn and develop by assuming an independent role within a fast growing, global e-commerce leader which opens further career opportunities in diverse world of OLX and Naspers
Fun and informal environment where getting stuff done and enjoying the ride is far more important than rules and hierarchies
Permanent contract with competitive pay
At OLX, we improve people’s lives. Sellers win. Buyers win. Communities win. OLX wins. And most of all, you win. Being part of something special.
In a culture that encourages openness, own initiatives, growth and entrepreneurial spirits.
We believe in crafting a richer world :
Every day millions of people across the globe use OLX to buy and sell goods
We serve over 260 million active users every month
We generate traffic of over 19 billion monthly page views in more than 40 countries