German Service Desk Agent
Recruit4.work
Lisbon
há 2 dias

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We are now recruiting multilingual team members, fluent in German, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with the customer, as well as work closely with your team colleagues to give a quality service to our final customer.

You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability.

And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works.

Your experience

Good communication skills and team work ability

Ability to problem solve and think critically

Customer oriented

  • Experience working in customer service and fast-paced environment;
  • Have a passion for new and innovative technologies

    Availability to work on rotational shifts

    Strong understanding of customer satisfaction and service excellence

    Requirements

  • Fluency in English and German;
  • Excellent communication skills, verbal and written;
  • Excellent computer skills;
  • Benefits

  • Competitive salary and bonuses;
  • Work life balance and 25 annual leave days;
  • Private health and life insurance since the first day of employment;
  • Employment directly with the company with possibility of permanent contract;
  • International career in a dynamic and enthusiastic environment;
  • Training and internal career progression plan upon hiring

    Several discounts available

    If you are moving to Portugal count with the support of our Welcome Buddy to help you settle in.

    Location

    Remote / work from home (you must be based in Portugal)

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