We are hiring!
As an Installed Base Analyst, you will work with customers, partners and Internal Stakeholders to help manage and optimize assets from purchase to renewal, safeguarding and ensuring the data accuracy of our customers at all times.
As an Installed Base Analyst , you will :
Own and execute renewal contracts for software and services across an assigned territory.
Lead the team of Customer & Partner resources for all renewal’s activities from opportunity identification to close.
Build strong relationships with Customer executives that are decision-makers in the renewal to understand their objectives and accelerate the path to full adoption, renewal, and upside.
Perform risk assessment for all contracts, products, and services.
Identify growth opportunities and engage account managers to define renewal and up-sell proposals.
Monitor quote creation, customer meetings and make sure all contracts close on time with maximum value for customers.
We are looking for
Excellent command in English (minimum C1)
The second Language counts as a plus
Relevant University Degree (preferable)
At least 2 years of experience In Business / Commercial Support
Experience in IT Companies is a plus
Very good Ms Office (Excel) knowledge
Good interpersonal / communication skills verbal and written
Highly organized with good time management skills
Responsive and timely in delivering on commitments
Ability to think outside the box and be an instrument of change
Positive attitude and with the strong work ethic
We offer you
Competitive wages (14 monthly payments per year)
Office Schedule from Monday to Friday
Monthly meal allowance
Health Insurance after 6 months
Personal development programs and mentoring to develop skills
Possibility to participate in a growing multicultural project
Good career prospects in a reputable company which rewards serious and hard workers
Workplace : Lagoas Park, Oeiras Lisbon, Portugal
Ready to take up the challenge?
Join our team and show off your talent!