Service Desk Hardware Assistant
Axians
Portugal
há 11 dias
source : IT Jobs

Axians is a brand of the VINCI Energies Group which is dedicated to the Information and Communication Technologies and to the challenge of Digital Transformation.

We are a network of 210 operations with 9000 employees and present in 22 countries.

Through human-centered methodologies, we answer to all the ICT needs with different solutions in telecoms infrastructures, cloud and datacenters, enterprise networks, digital workspace and data analytics.

Cybersecurity is a high priority in all these areas.

The best of ICT with a human touch

Function : Service Desk Hardware Assistant

Technical Requirements :

  • At least 2 years of professional experience as IT Service Desk Assistant;
  • Experience in IT Service Desk with Hardware (laptops, desktops, PDA, mobile, telefones IP)
  • Relevant professional qualification in IT Service Management (Foundation Level);
  • CompTIA A+ Technical PC or similar certifications would be an advantage;
  • Previous experience using Atlassian JIRA Service Desk management tool would be an advantage;
  • Behavioral profile :

  • Strong communications skills;
  • Experience working in a multicultural environment;
  • Team player with a willingness to offer and provide help to non-technical users;
  • Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it;
  • An ability to build good and strong relationships with the End-User base.
  • If you’re interested, please send your application to recrutamento.axianspt axians.com with the reference : HW.CH.PL

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