Come and work with us.(1000€ of signing bonus)Do you want to provide technical support for a global leader company?Are you German native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!Your future project : join our German Customer Support team.
Ecolab is a global leader in water, hygiene, and energy technology that protect people and vital resources by providing solutions, data-driven insights and personalized service to achieve sustainability goals.
As a customer service specialist in this project, your daily responsibilities will include : Being the 1st line of helpdesk support for all Ecolab employees, helping them with their day to day technical issues requestsSolve with precision and efficiency emerging issues that employees may face in a proactive wayBuild meaningful relationship, answering employees questions in a courteous, friendly, and empathy wayMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedbackJoin the #SitelLifeOur success lies in our diversity, and our differences are our strength.
We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!Apply today
To succeed in the role, you will need to have : Native or proficient level of German (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal
dental insurance (after six months of employment)Continuous learning / development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)