Cash Collector Trainee (Italian speaker) - 9 months
Rhodia Brasil
Portugal, Lisbon Region, Carnaxide
há 3 dias

Job Overview and Responsibilities

In this internship you will experience being integrated in Cash Collections team and :

  • Learn how to manage a portfolio of customers geographically located in Italian-speaking countries;
  • Analyze the customers’ accounts and identifying the payment behavior of the customers;
  • Gain experience on how to work with customer by phone and e-mail to reduce the payment cycle and to ensure customers respect the payment terms agreed;
  • Identify the reasons blocking the payment and ensuring their resolution to enable the prompt payment;
  • Get to know how to answer customer questions, provide invoice copies and other documentation to facilitate customer payment;
  • Be trained in preparing reports to the different Businesses to communicate on overdue status and actions launched (be the preferred contact for every Solvay Business company);
  • Collaborate with different stakeholders (Accounts Receivable, Credit Management , Sales and Customer Service teams) to solve any issues and improve the process performance;
  • Develop and implementing initiatives to improve the process efficiency.
  • Education and Experience

  • University degree (Finance is a plus but other backgrounds are also considered)
  • No previous experience required
  • Skills

  • Fluent in Italian
  • Fluent in English
  • Ready to take initiative and results oriented
  • Good telephone communication skills with developed negotiation techniques
  • Ability to follow-up and follow through with multiple tasks
  • Good verbal and written communication skills
  • Proficient in Excel
  • Job ID 13319 Cash Collector Trainee (Italian speaker) - 9 months Internship Portugal, Lisbon Region, Carnaxide

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