Medical coordinator assistant W/M (Ref. Portugal VL)
Groupe Henner
há 8 horas

Henner is an international and independent group that develops and manages innovative personal insurance solutions for individuals, professionals and companies.

A leader in France on the group health insurance market and specialist in social protection (health, life and disability insurance, pension plans and funeral insurance), the Henner group also has recognised expertise in employee savings and stock ownership.

It advises more than 11,000 companies in France and internationally and supports clients both directly and through its network of partner brokers.

To provide its clients and members with access to care wherever they are in the world, the company has formed the world’s largest network of healthcare providers, with 1.

6 million providers in 189 countries. It also delivers a range of services to develop prevention action and promote quality of life in the workplace among companies.

The wealth of the Group :

18 offices worldwide

Our fields of expertise : healthcare, life and disability, funeral insurance, pension plans and employee savings, employee stock ownership, mobility and benefits abroad, medical services and networks.

Our areas of business : consulting, brokerage and policy administration.

By coming to work with us, you are joining an independent French company with more than 70 years of experience, which adapts and reinvents itself every day in a rapidly changing sector.

The company is committed to diversity and encourages innovation and creativity and supports the development of skills.

So if you want to use your qualities and experience to serve our customers and beneficiaries, apply now!


The Healthcare division comprises more than 50 employees located in 5 countries and 3 continents. Its aim is to guarantee that the health benefits of our insureds are met in terms of quality and cost for more than 242,000 expatriates in 198 countries around the world.

You will be embedded in our Medical Board team at the Henner Branch office in Lisbon (Portugal) where you will work under the supervision of your manager.

Your mission :

Act as a support to the Medical Coordinators team by ensuring the day-to-day management of the operational activity for the whole administrative team (distribution, prioritization and securing of the different activities)

Handle daily requests for medical checkups by sending out convocations, retrieving and verifying relevant data before submission to our medical experts

Handle daily requests for prior agreement approvals in respect with the applicable processes and contractual turnaround times

Verify quality, relevance and compliance of data required for file analysis; ensure that processes are followed by other team members and alert manager otherwise

Participate in managing our prevention campaigns by verifying members’ eligibility to the programs, handling waiting lists and communication with our members through email and phone

Liaise and share information with other team members.


First experience in administrative or customer service

Experience in assistance and / or medical insurance sector a plus

You are rigorous, organized and have an excellent attention to details

You are curious, reliable and have good interpersonal skills

  • You like working in a team while able to be autonomous;
  • Languages : Fluent French & skills in English.

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