Come and work with us.
How about join a support team of one of the most respected photographic brands?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project : join our French Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include :
Support customers by answering their questions regarding products and services via phone and email
Offering solutions for customers demands by identifying and troubleshooting with the available resources
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have :
Native or proficient level of French (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Paid professional training
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Life-long skills and experience
Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.