Technical Support Engineer
Porto, Portugal
há 1 dia
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At Devexperts (Permanent), in Porto, Portugal

Expires at : 2021-02-04

By becoming a part of the Devexperts team, you’ll become a part of a company that fosters self-improvement and actively seeks out-of-the-box ideas.

At Devexperts, we solve complex technological challenges facing the most well-respected financial institutions worldwide.

We are now looking for a Technical Support Engineer to join our team in Porto, who will be responsible for :

  • Deployment, installation and configuration of sophisticated Market Data / Trading / Finance and related software;
  • Administration of UNIX / Linux OS. Installation, configuration and maintenance;
  • Administration of Network Equipment (Cisco, Juniper, others);
  • Active assistance for developers, participation in DevOps routines;
  • Installation and management of in-house developed and external well-known monitoring systems;
  • Design, installation and configuration of managed servers including physically racking and connecting the equipment to third-party devices;
  • Design, deployment and configuration of cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc
  • Pro-active in identifying and troubleshooting problems in testing and production environments. Generating solutions and bug reports when required;
  • Solving critical problems in Systems, platforms and data such as : unavailability / outage / inconsistency / misconfiguration / etc.;
  • Diagnosing complex issues within network stack including low level packet capture and OS system analysis;
  • As a member of the Operations team, you’ll need to participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues;
  • Requirements

  • 3+ years of experience in UNIX / Linux administration;
  • 3+ years of experience in Networking;
  • Experience in Amazon / Microsoft compute clouds;
  • In-depth knowledge of TCP / IP and ISO / OSI stack;
  • Solid experience with networking (routing, switching, IP, TCP, UDP, BGP, EIGRP, MPLS, VPN, DNS) and Cisco / Juniper OS;
  • Knowledge of IP Multicast (RP, PIM, IGMP and MSDP);
  • The technical knowledge required to ensure safe, effective, and efficient changes to the network and systems infrastructure;
  • Proficiency in shell script languages : awk, perl and etc;
  • Preferred experience in cluster technologies and high availability systems;
  • Experience in working with Tomcat, Apache, nginx, haproxy webservers;
  • Experience in solving complex problems and the ability to handle multiple tasks and projects simultaneously;
  • Nice to have

  • Understanding high-performance, high-throughput and low-latency network technologies;
  • Knowledge of Java programming language;
  • Knowledge of Oracle / Postgres RDMS;
  • Experience with CDN architectures;
  • Experience with WAN technologies;
  • Experience with Trading / Exchange / Risk management software usage and management;
  • Experience with Atlassian software (JIRA, Confluence, etc.);
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