HCL Technologies
Lisbon, Portugal
há 5 dias

Delivery Voice

Job Description (Posting).

To lead a group of Junior Analysts. Deliver projects within timelines in colloboration with internal / external stakeholders (1.

Attendance / Login Hours / Unsechduled Leave / SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs

Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.

To consistently meet or exceed CSAT parameters as defined for the process.

Skill (Primary)

Domain Competencies (BSERV )-BFS-Operations Management


Associate-Transitions HCL Technologies

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