ServiceNow Developer
Fujitsu
Portugal, Lisboa, Lisboa
há 6 dias

Fujitsu is the leading Japaneseinformation and communication technology (ICT) company, offering a full rangeof technology products, solutions and services.

Approximately 140,000 Fujitsupeople support customers in more than 100 countries. We use our experience andthe power of ICT to shape the future of society with our customers.

Fujitsu's GlobalDelivery Centers (GDCs) are a network of state-of-the-art technology hubs inkey locations across the globe.

GDCs employ highly-trained, highly-motivatedpeople who deliver a wide variety of services from a 24-hour multilingualservice desk to specialist app services or data center management.

We’re a dynamicmix of agents and architects, technicians, and problem solvers. We come fromdiverse backgrounds and speak many different languages.

Yet we share a culturethat brings us together. Our Fujitsu GDCs are growing and fast and we needambitious people who will grow with us.

Come and work with us!

We are looking forcandidates passionate about technology and innovation,customer oriented, with the ability to multi-task andwith great organizational, communication and interpersonal skills.

Join a multicultural, dynamic andenthusiastic team of over 1700 colleagues from all over the world!

Role Purpose

The ServiceNow Developer is primarily responsible for the developmentand administration of client’s IT Service Management environment.

Createscomplex system configuration, development of custom features, enhancements, andcomplex report and database query development based on customer requirement.

Responsibilities

ServiceNow Developer will own the development tasks of the solution based on integration of Service Now. The ideal candidate will understand configuration management principles.

They will perform the necessary tasks to design and develop configurations and customizations on ServiceNow platform.

Form & Field dictionary management-for ex. New field addition or modification of existing field.

Form / view layout changes, related list addition / modifications

  • Add / modify ACL (considering future scope)
  • Validation of ACL for troubleshooting.
  • Create / update SLA definition, schedules and respective workflows.

    Creation or modification of the advance transform map scripts. These scripts are important in order to transfer the data smoothly into ServiceNow.

  • Advance Import sets scripts
  • Create / modify Service Catalog and workflow
  • Create Application / module and manage visibility of those.

    Manage application and forms linking & visibility

    Build new workflow and customize Out of Box workflows for various applications including Service catalogue / fulfilment request, change management, problem management, service level agreement including custom IT / non- IT applications.

    Manage and develop various client side objects like Client script, UI policies, UI actions, UI scripts , email scripts, server side objects like Business rules, Script include, Workflow scripts, Schedule, notifications, dashboards, reports

    Advance level of debugging to resolve issue related to scripts.

  • Custom application development and enhancement
  • Role Pre-Requisites

    The Candidate should have 1- 2 year hands on experience in Development in ITSM tools including ServiceNow.

    Expertise in application development, Software development life cycle (SDLC) / SCRUM, Agile and an in depth understanding of Cloud

    stack, specifically. ServiceNow. Client side programming / front end development will be added advantage.

    Technical Skills

    Java Script, HTML, CSS, GLIDE SCRIPTING, XHTML, Workflow and UI development, OOPS and Database Concepts,

    ServiceNow ITSM Application and Service Portal Concepts.

    Certifications

    ServiceNow Application Developer

    ITIL Foundation

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