Swedish speaking Customer Support Agent
Betting Connections
Rua Andrade Corvo, Lisboa, Portugal
há 1 dia
source : SAPO

Descrição da Empresa

With more than 32 professionals, Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist.

Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry.

We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

We operate throughout most European countries and all of the iGaming hubs across the globe, currently providing support for the industry’s leading operators and suppliers! We are 100% committed to making that perfect match between employers and jobseekers across all functions within the industry.

Detalhe da Função

Our client is offering a fast-paced and fun work environment, and they are looking for a creative go-getter to join their Customer Service team in Malta.

They offer an exciting work environment with a community of professionals where you can be yourself and advance your career and skills.

Responsibilities :

Assist the customers and answer their questions via email and live chat, with the occasional phone call

Use a variety of tools and systems in order to resolve customer issues

Work with the team to achieve common goals and keep customers happy

Perform verification checks and in some cases process payments

Provide translations and create content aimed the company’s audience

Assist Marketing Team in setting up and executing activities

Requirements :

Excellent communication skills

Proficiency in Swedish and English language

Previous experience from a customer-facing or marketing position

Experience from the iGaming industry will be considered an asset

Creative and forward thinking

Highly motivated team player

Problem solver

Able to handle stress and thrive in a fast-paced multinational environment

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