Dutch Speaker Customer Service for Foot Locker (m/f)
Teleperformance Portugal
LISBON, Portugal, Portugal
há 3 dias
source : Top Language Jobs

Your Role Are you interested in the sportswear industry We are looking for someone who loves to communicate and has good argumentation skills to work with Foot Locker one of our multinational clients As a customer service representative you’ll have the opportunity to be part of the success of a global brand impressing and engaging with its customers You’ll work independently and make important decisions supporting an international operation Teleperformance is one of the best companies to work for in Portugal guaranteeing great conditions and career opportunities for its team Join us As part of Teleperformance Portugal’s contingency plan regarding COVID-19 for now you will be working from home from the country you are currently living in As soon as possible and safe you will travel to Portugal and join our multicultural team Also during this initial period it will be necessary for you to work with your own device But don’t worry Our IT team will give you all the support you might need Our Client Foot Locker has a solid position in the sportswear industry with a global presence in 28 countries and almost 2 000 stores worldwide It was founded in 1988 in the United States and is present in America Europe Asia and Middle East regions Responsibility - Provide a customer-friendly service by showing interest in the customer guaranteeing a positive relationship with the brand - Create opportunities to impress and engage with the customers approaching all their questions and doubts - Manage customer queries about their orders and access to their accounts payments and stock availability Your Profile - Familiarity with online advertising products and social media (preferential) - Basic computer skills - 1 year working in a customer support related role (preferential) - Native Dutch speaker and minimum B2 English level required - Excellent communication skills verbal written and listening skills - Ability to solve customer problems - Flexible and quick learner able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform - Ability to multi-task and work under pressure Our Offer - Work location Lisbon - Work Schedule 40 hours per week- Schedule availability 8 am to 8 pm Monday to Friday and 9 am to 6 pm on Saturday and Sunday - Employment contract - Remuneration basic salary plus food subsidy - Health Insurance after 6 months - Career progression in the project and or company - Rest areas fully equipped for meals - Participation in events workshops and other activities - Excellent opportunity to work in a leading multinational company in your sector Teleperformance Portugal With over 40 years of experience in connecting brands with their customers Teleperformance has become the most trusted provider of omnichannel customer solutions Always adapting we care about each customer experience We put the human touch in everything we do be it customer care technical support customer acquisition digital solutions analytics back office or other specialized services With a team of more than 10 000 employees from 95 nationalities we provide services in 35 languages Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the Young Talents Attraction Award in 2019 Furthermore we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector Also our company was the fast growing company in Portugal in the past three years by Expresso Informa D&B and Deloitte Our team is multicultural highly skilled and deeply knowledgeable with a wide range of

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