Upselling and Financial Advisor – French Speaker
Webhelp Portugal
Linda-a-Velha
há 2 dias
source : Admyjob

Upselling and Financial Advisor French Speaker

City : Lisbon

Job : Customer Advisor

Sector :

Gain a privileged view and know-how of a fast-growing credit web platform.

Your future project

As an Upselling and Financial Advisor - French Speaker, you will :

  • Assist customers who have a pre-accepted request in the entity via Outbound / Inbound calls
  • Advise and answer the client questions about the product
  • Present, promote and sell products using solid arguments
  • Management of emails of inquiries, incidents, and claims of customers
  • Receive and classify the requests and documentation of new clients
  • Provide support in the integration and adaptation of business processes
  • Collect information for the entity's area of operations.
  • Commercial activities : upsell and cross-sell using the company portfolio (such as selling an Insurance related to the credit)
  • We are looking for

  • Native or Proficient French and fluent English (B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service or a credit recovery experience is a plus
  • Analytical Capability and the Credit Cycle Overview
  • Commercial and Upselling skills
  • For non-EU residents, it is mandatory to have a valid work permit.
  • Currently living in Lisbon and with Immediate Availability
  • We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Possibility to work from home until is possible and safe to start working in our offices.
  • Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is : Lisbon- Portugal.
  • Lisbon Customer Advisor - French 529

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