DMO Services Specialist – Lisbon, Portugal - Portugal
Webhelp Portugal
Lisboa, Lisboa, Portugal
há 5 dias
source : Top Language Jobs

We are hiring!

As a Deal Manager Services Specialist, you will manage the whole deal lifecycle for a specific deal following a defined methodology through specialized & centralized resources (DMO).

Main Responsibilities

As a Deal Manager Services Specialist , you will :

  • Transactional support to internal and external stakeholders
  • Assist Stakeholders on Service Renewals
  • Reporting, analyzing and consolidating associated metrics
  • Establish a network of internal contacts between different stakeholders and organizations for transactional support needs
  • Inbound and outbound management of requests through the case management tool
  • Managing renewal contracts for CISCO’S software and services
  • Monitoring quote creation, prepare customer’s meetings and make sure all contracts are close on time
  • Ensuring closing for all renewal activities
  • Document, manage, execute and track changes as they are made to the Installed Base Baseline (Moves, Terminations, Additions and Configuration changes Perform a process assessment on existing asset / contract management capabilities that are currently in use by the Customer
  • Provide Account Support for Cisco Asset Management related topics
  • We are looking for

  • Excellent command in English (minimum C1)
  • Second Language counts as a plus
  • Relevant University Degree (preferable)
  • At least 2 years of experience In Business / Commercial Support
  • Experience in IT Companies is a plus
  • Very good Ms Office (Excel) knowledge
  • Preferred skills

  • Good interpersonal / communication skills verbal and written
  • Highly organized with good time management skills
  • Responsive and timely in delivering on commitments
  • Positive attitude and with a strong work ethic
  • We offer you

  • Competitive wages (14 monthly payments per year)
  • Office Schedule from Monday to Friday
  • Free Transportation
  • Monthly meal allowance
  • Health Insurance after 6 months
  • Personal development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural project
  • Good career prospects in a reputable company which rewards serious and hard workers
  • Workplace : Lagoas Park, Oeiras Lisbon, Portugal
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