About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands.
By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries.
Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
About the job role : As a Hotel Back-office Support for a hospitality group, you will act as a bridge between the hotels and the suppliers to provide information requests, provide support, and follow through with complaints B2B.
As a Hotel Back-office Support for a hospitality group, you will : Act as a bridge between the hotels and the suppliers through the advertisement platform.
Proudly provide excellent customer service by providing information about products or services, taking or entering orders, canceling accounts, or obtaining details of complaints.
Prepare, maintain, and review purchasing files, reports, and price lists.Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications.
Assist suppliers through e-mails.We are looking for : Native or Proficient in German (C2)Fluency in English or French (B2)Strong analytical and problem-solving skills.
Good communication skills.Autonomous and able to ensure end-to-end delivery of projects.Responsible, flexible, dynamic, and resilient.
We offer you : Competitive wages (14 monthly payments per year)Meal Allowance (net)Hybrid-Work modelHealth insurance provided by the companyInvestment in training and personal developmentOpportunity to professionally grow inside the companyLife at our company : Work in a diverse environment with people from over 15 nationalitiesBenefit from our modern amenities, many discounts on local businesses, company parties and events, and much more!We promote inter-company mobility to work at any of our sites around the worldNew and modern offices in Lisbon (Parque das Nações, Oriente)Ready to take up the challenge?
Join our team and show off your talent!All submissions will be treated confidentially under the General Data Protection Regulation.
Webhelp Portugal is an equal opportunity employer.Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.