Customer Care Advisor Hebrew Speaker
Castelo Branco
há 5 dias

O que procura nos candidatos

Signing Bonus - 3000€

Work Location : Remote ( Portugal )

Salary : 1700€ gross month + bonus

Are you passionate about Online Advertising and new technologies? Would you like to join one of the leading tech companies?

You will support our client as a Customer Care Advisor, growing and developing your knowledge base of online advertising in an innovative and fast paced environment.

The job

You will be part of a team supporting different lines of products. You will together with your colleagues provide reactive phone, email and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium businesses clients.

Part of your daily activities will be :

  • Provide optimal advice regarding different queries of the business clients;
  • Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
  • Understand the business goals of your clients in order to match the required online advertisement
  • solutions;
  • Provide strategic campaign support to educate your clients;
  • Achieve strong customer satisfaction with a focus on quality and results.
  • Your Profile

  • Excellent communication skills in Hebrew;
  • Bachelor's degree (preferred);
  • Minimum 6 months of relevant customer care experience;
  • General understanding of online marketing products / services being supported;
  • Excellent communication skills;
  • Dynamic and organized.
  • Contract details

  • Fixed-term, renewable employment contract with a base salary + performance-based bonus;
  • Initial contract with a duration of 12 months;
  • One contract renewal of the fixed-term contract of 12 months;
  • Permanent employment contract after 2 years;
  • Private health insurance after contract signature (additionally to the standard insurance).
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