Dutch speaking Customer Support Agent
Spot On Connections
Lisbon, Lisbon, Portugal
há 1 dia
source : Top Language Jobs

Responsibilities :

Provide support to the customers assigned to this project

Being a part of a specialized team in customer's requests through written and phone communication

Offering solutions to customers and helping in setting up service repair for their appliances, check availability of technicians and make appointments for service calls

Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone

Internal growing opportunities based on performance

Starting on remote basis and eventually moving to the offices

Meet and exceed quality goals, compliance regulations and productivity targets

Requirements :

Remote work requires a high-speed Internet Service with a basic landline telephone service

High customer and service orientation.

Rational and analytical thinking.

Native level or Proficient level of spoken + written Dutch

Ability to multi-task.

Secure PC handling and high technical affinity.

For non-EU applicants, a valid work permit is required

Be local or willing to relocate to Portugal

What we offer :

Competitive wages - base + language + performance + special bonus

Employee discounts

Private healthcare & dental insurance (after six months of employment)

A safe, friendly, creative, innovative and technological organization

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