French Customer Service Rep
Careertrotter
Lisbon
há 1 dia

French Customer Service Agent - lisbon

We’re looking for near native French speakers with 6-12 months experience in customer service. If working in a warmer climate is something you have been looking for that Lisbon, Portugal with our international client is the place to be.

Your Tasks :

  • Take incoming calls and emails
  • Dealing with and resolving queries and issues customers may be having.
  • Advice customers on the best products / services to purchase in order to create the best customer experience possible,
  • Help customers carry out online reservations and purchases online.
  • Provide feedback where necessary on actions to be taken to improve team productivity and performance.
  • Our Client :

    Work for an international giant here in Lisbon An organisation that helps some of the biggest and most respected brands with their customers offering customer service, technical support and analytical centres around the globe.

    Main Requirements :

    You will need the following to qualify for this Job :

  • Near native French
  • Good English
  • Excellent communication skills (written & verbal)
  • 6-12 months customer service experience
  • OK with working in Shift
  • Good time management
  • Good computer skills.
  • Where is the job located?

    Lisbon, Portugal work on the hilly capital! Who doesn’t want to live and work close to Atlantic beaches, pastel-coloured buildings and a warmer climate?

    Lisbon! Make it your next step today!

    Interview & Salary :

    The interview process is short and sweet with this client, there is first a language test (French) and once you pass this you will be invited for a Skype interview with the hiring manager.

    There is an amazing Relocation package - here you can choose from two options - Apply know to find out more!

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