Social Media Analyst (m/f)
Michael Page
Lisboa
há 3 dias
source : Ofertas de Emprego

Lead on social media profiles and social content strategy for Portugal in support of Social

  • Media strategy;
  • Design and deliver Social Media content and campaigns to increase our engagement, brand
  • awareness and consideration, analysing KPIs by creating dashboards and reporting as

  • needed;
  • Coordinate partners, agencies and stakeholders to deliver best in class Social Media strategy
  • for Portugal;
  • Support customer care and listening from Social, ensuring the queries and complaints on
  • Social are correctly and quickly solved;
  • Manage Digital projects and initiatives to create and deliver the digital strategy;
  • Collaborate with international offices to bring learnings and best practice into Portugal
  • processes and interactions;
  • Support Digital Comms strategy (SMS, Emails, Whatsapp, etc.) and delivery in Portugal and
  • align with communications plans using integrated marketing communications;
  • Support the prioritisation of enhancement changes that will be implemented through IT to
  • achieve business benefit;
  • Update and manage digital content via content management tool, work closely with
  • stakeholders to deliver changes to meet requirements and timelines.

  • Degree in Management or Marketing, or similar;
  • Proficient in Portuguese and English;
  • Experience as a Social Media Analyst (m / f)
  • Knowledge in Spanish would be desirable, though not mandatory;
  • Proficient in MS Office.
  • Minimum 3 years' experience in similar positions;
  • Knowledge of social media and digital platforms & tools and best practice with experience in
  • implementation and optimisation;
  • Specific Social Media experience in planning, delivering and reporting on contents and
  • campaigns;
  • Experience developing business strategies, propositions and seeing these through to the
  • delivery of actionable results;
  • Results orientated with a track record of consistently delivering agreed objectives;
  • Desirable : understanding of the insurance industry, financial services or other regulated
  • industry, including external influences and internal functions;
  • Demonstrate an ability to work as part of a team and with numerous parties in order to achieve
  • intended results;
  • Planning capacity.
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