French Representative for Online Credit & Back-Office Project 1000€ Signing Bonus
Ville : Lisbon
Métier : Conseiller Client
Secteur : Join our team!
Join our team!
As a Customer Advisor , you will :
Engage with customers who have a pre-accepted request in the entity via Outbound / Inbound calls
Present, promote and sell additional products using solid arguments to existing and prospective customers
Handle commercial activities : upsell and cross-sell using the company portfolio (for ex : selling an Insurance related to the credit)
Coordinate sales effort with team members and other departments
Establish, develop, and maintain positive customer relationships
Manage emails of inquiries, incidents, and claims of customers
Receive and classify the requests and documentation of new clients
Collect information for the entity's area of operations.
We are looking for :
Native or proficient in French (C2)
Fluency in English (B2)
Experience selling to the financial services industry and working in direct business-to-business sales roles is highly valued
Solid understanding of different parts of the global credit services industry, including market dynamics and customers' business drivers.
Ability to present high-level information as well as detailed demonstrations of products & services.
Excellent verbal / written communication and presentation skills.
Ability to work both independently and within a team environment, with focus and high attention to detail.
Eagerness to develop your personal qualities within a professional environment
For residents outside the EU, a valid work permit is required
We offer you :
Annual Gross Salary : 17K
1000€ Signing Bonus
Meal allowance paid in voucher card (net)
Health insurance with a dental plan (after 6 months of contract)
Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
Relocation package - shared accommodation and flight reimbursement
Availability to work from home temporarily based in Lisbon*
Life at our company :
Working in a diverse environment with people of more than 58 nationalities
Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
We promote mobility between companies to work at any of our sites around the world
New and modern offices in Parque das Nações, Oriente, Portugal .
Lisbon Customer Advisor - French 998