Danish speaking Customer Support Agent to Lisbon, Portugal
Nordic Jobs Worldwide
Lisbon, Portugal
há 4 dias
source : Europe Language Jobs

Description

We are looking for a dedicated Danish Speaker to a Customer Support role in Lisbon, Portugal!

Nordic Jobs Worldwide are recruiting for this position on behalf of our client.

Why Lisbon?

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area.

Lisbon is a city close to the sea, offering great shopping, nightlife and an amazing cultural heritage and many beautiful buildings.

Popular resorts such as Estoril and Cascais are located in Portugal's "riviera" west of Lisbon, and Estoril has one of Europe's largest casinos.

Lisbon, for a great part of the year, offers a warm climate and a warm weather. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers.

The climate is subtropical with mild winters and hot summer. Lisbon has everything you could wish for : sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surfing!

About our client

As a Customer Support Agent, you will be responsible for handling B2B customer inquiries for one of the world's leading SEOs.

We guarantee a great work environment, as well as the best working conditions and courses to help you achieve your goals.

Requirements

The perfect candidate for the role :

  • Customer care experience;
  • General understanding or interest in online marketing products;
  • Excellent communication skills, good listeners;
  • Problem-solving skills;
  • Dynamic, organized and engaging;
  • Strategical thinking.
  • Tasks

  • Analyze issues / requests of business clients and resolve them, only B2B;
  • Communication channels : chat, mail, phone;
  • Answer customer inquiries regarding online marketing products, strategies, implementation of marketing campaigns, assist users in recovering account information and assist in payment related issues;
  • Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
  • Our offer

  • International career in a multicultural environment;
  • Training and familiarization phase
  • Accommodation in a company apartment;
  • Refund of initial flight expenses;
  • Free annual flight to the home country;
  • Private health insurance;
  • Free Portuguese language courses, surfing, soft trekking, social and cultural events and activities.
  • About us :

    We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

    Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent.

    Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

    Company

    Nordic Jobs Worldwide

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