French speaking Customer Support Agent - Porto
Spoton Connections
Porto, Porto District, Portugal
há 1 dia

On behalf of our client, we are looking for French speaking Customer Support Agents to work in Porto, Portugal!

Responsibilities :

Handling incoming phone calls / e-mails from customers regarding technical issues related to customers products

Solve with precision and efficiency emerging issues that customers may face

Perform corrections and optimize the customers technical knowledge

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create amazing customer experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

Requirements :

Native or proficient level of French (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

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