Telesales Representative (German speaker) - 10066
Small World FS
Portugal, Sintra
há 3 dias

Already represented in 20+ countries and with over 40 languages spoken within our teams, Small World offers the unique opportunity to be part of a truly global and multicultural family!

As part of our global Agent network expansion, we are currently looking for German-English speaking Telesales Representatives to join our buzzing Sales team in Beloura, Portugal.

The ideal candidate is required to have substantial experience in Sales and has the ability to communicate in both German, and English.

These openings offer the chance to quickly develop your career with one of the fastest growing companies in the space!

Role Responsibilities include :

  • Contacting new leads, introducing and onboarding new customers
  • Introduce our product over the telephone and to build outstanding working relationships with customers and with business decision makers
  • Maintaining a customer database and further developing the relationship
  • Schedule and record sales activity
  • Learning about the full product suite
  • Actively signing, training and development agents in his / her own portfolio.
  • Identify markets and opportunities
  • Develop strong relationships with agents to ensure long term loyalty to the Company.
  • Ensuring all internal SW departments are provided with the right information in due time (credit, sales support, compliance) to ensure the smooth set up of new agents.
  • Grow the volume of transactions.
  • Actively demonstrate an understanding of SW operations and systems.
  • Produce and administer on a regular basis a competition database that is relevant to this market
  • Keeping up with issues affecting money transfer companies and the money transfer industry, and collecting competitor intelligence
  • Ensure all customer documentation is consistent with the Small World brand.
  • Maintain vigilance for Fraud, performing spot checks the sales team when signing up new agents. Liaise with Compliance on any concerns or issues
  • Ad-hoc duties as requested by management, from time to time, according to company needs.
  • What are we looking for?

  • Mandatory fluency (written and verbal communication) in German, and English
  • Experience / background in Sales
  • Excellent communication skills and telephone manner;
  • Ability to multitask (PC skills : E-mail, Skype, CRM tools)
  • Good numeracy and computer skills
  • Right to work immediately in Portugal (i.e. Residence card + Social Security Number)
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