French Advisor for Cosmetic Retail - 2000€ Signing Bonus
Webhelp Portugal
Lisbon, Lisbon, Portugal
há 17 horas
source : Top Language Jobs

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands.

By choosing Webhelp you will be part of a family of over 80,000 game-changers from more than 170 locations in 50 countries.

Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

About the job role :

You will work for a major global player in the beauty and personal care industry - a company that has been rewarded for innovation, sustainable practices, and exceptional customer experience.

As a Customer Support Advisor , you will :

  • Helping customers through multiple channels (email or phone) in an interactive and user-friendly manner
  • Develop technical skills that will empower you to support the after-sales process and every step related to it (i.e. online orders, refunds ).
  • Provide a warm contact with the clients, attending their queries and adding value by increasing our Brand awareness.
  • We are looking for :

  • French native (C2) and fluent in English (B2)
  • Previous experience in customer service or as a sales representative is a plus
  • Excellent communication skills combined with empathy and team spirit
  • Enjoy identifying customer needs and proposing quick solutions
  • Proactive, results-oriented, motivated, and able to work as a team player in a dynamic and multicultural environment.
  • We offer you :

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • 2000€ Signing Bonus
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Life at our company :

  • Work with a diverse environment with people from over 58 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Lisbon, Parque das Nações, Oriente .
  • All submissions will be treated confidentially under the General Data Protection Regulation.

  • Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.
  • Webhelp Portugal is an equal opportunity employer.

    Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidate-se
    Meu email
    Ao clicar em "Continue", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continue
    Formulário de candidatura