HR Customer Relations Representative French
Randstad Portugal
Lisboa, Portugal
há 1 dia
source : SAPO

Detalhe da Função

We're Human Forward. We're Randstad.

Randstad Shared Services Center works to provide unique professional development and is responsible for helping Solvay find its provisioning talent.

descrição da função / job description

What you ll do :

  • Act as the frontline of contact (by phone, my contacts, tickets...) mainly for internal customers and in HR related topics
  • Take ownership of each inquiry and manage each request effectively, dispatch and escalate unresolved problems.
  • Provide translations on request and deliver training in HR tools and processes.
  • To follow up, collaborate and communicate with peers and stakeholders to ensure customer’s satisfaction.
  • Delivery of the required services based on agreed procedures
  • Resolution of non-complex issues (*)

    Proposals of process improvements

    Procedures and operational database maintained & updated

    requisitos / requirements

    Skills :

    Fluent french and english

    Available to work in shifts :

    You'll receive 5€ for every night time worked.)

    2hpm to 11hpm

    The shift changes every 15 days.

    Customer oriented

    Work well under pressure, teamwork skills

    Multitasking able to manage several topic’s and to prioritize

    Ability with digital tools, verbal and written communication skills.

    You will get :

  • immediate entry into an attractive project
  • to know a great multicultural team
  • good salary package to be agreed upon experience showed on interview
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