Operations Manager - French Speaker
Webhelp Portugal
Braga, Braga, Portugal
há 1 dia
source : Top Language Jobs

About the job role :

As an Operations Manager , you will guarantee customer relationship quality by ensuring that all the defined objectives are achieved, in response to the expectations of the client.

You will lead a team of Senior Team Leaders and develop the team's skills. You will also oversee the production support.

As an Operations Manager, you will :

  • Analyze project results and define the necessary action plans
  • Ensure quality / customer demands efficiently
  • Guarantee respect of procedure and quality standards (ISO, NF345, LRS) on the project
  • Manage turnover and absenteeism and put in place necessary action plans
  • Ensure the availability of production means (material, tools, technical resources) and human resources
  • Ensure the reporting requirements of the project
  • Prepare and lead production / steering committees and customer visits
  • Performance of multiple tasks inherent to team management
  • We offer you :

  • Competitive wages (14 monthly payments per year)
  • Meal allowance paid in voucher card (net)
  • Private Health Insurance provided by the company
  • Opportunity to professionally grow inside the company
  • Life at our company :

  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Braga, Portugal.
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