Associate Product Manager – Industries
Talkdesk
Lisboa
há 3 dias
source : Ofertas de Emprego

At Talkdesk, we are disruptive risk-takers, don’t have a traditional way of doing things, and will do whatever it takes to build a product that improves customer experiences.

Join the adventure and grow with us. With $268 million in funding and more than 1,800 customers, we’re revolutionizing the industry of contact centers.

Join a hyper-growth company that’s innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry.

If you’re a self-starter and hungry to learn, apply now and enjoy the ride.

What You’ll Be Doing

Associate Product Managers work closely with product managers, engineers, and designers to do whatever it takes to ensure we’re constantly improving our product.

Along the way you will be exposed to all facets of product development, from writing feature specs and creating wireframes, to prioritizing implementation work and QA’ing new releases.

Responsibilities

Build business cases and define requirements / wireframes for new feature enhancements, products and services

Capture, analyse, leverage and share customer insights

Digging into product analytics and making data-driven suggestions for product improvements and tests

Creating and implementing QA test plans for pre- and post-launch features

Triaging bugs and feature requests

Requirements

Bachelor’s degree in Business, Engineering, or related field from a top university

3+ years of previous experience as a project manager, product manager, management consultant or similar role

Excellent verbal and written communication skills

Experience with Agile methodologies

Proven ability to take initiative, use consultative skills and build strong, productive relationships

Skilled in team management, plan creation and documentation practices

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