Detalhes da oferta
NBCC Consulting was founded in 2010 based on the principle of building and implementing enterprise solutions that drive progress for our clients.
NBCC Consulting is a customer-oriented technology-based company providing consultancy, outsourcing and next-generation Information Technology services standing out in the market for the excellence and expertise of highly skilled consultants.
Join our IT consulting team, which is growing fast.
Experience in a dispatching role or a similar cross-team interaction role;
Experience with Microsoft services or products;
Strong communication and negotiation skills;
Ability to work in a virtual environment, with least supervision;
Ability to juggle multiple tasks and varying deadlines;
Customer Service and support experience or a similar dispatcher or duty manager role;
Demonstrated business maturity;
Problem solving and research skills;
Computer / Technical skills;
Internal and external relationship management;
Documentation of internal opportunities for further analysis by the business;
Collaborating with teams such as Legal and Public relations to ensure issues are managed appropriately;
Ensuring strict service levels are adhered to;
Self-prioritize and manage case work;
Cross training and team operational projects;
Follows all privacy policies, legal considerations.
Integration in a company in strong growth for several years;
Permanent employment contract;
Salary package compatible with the function and experience demonstrated;
Please send your updated CV to