Telecommunications Solutions Support Engineer
CNS Cloud and Network Services
Amadora, Portugal, Portugal
há 6 dias

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

The team you’ll be part of

Cloud and Network Services is a leading Nokia business group that offers Network solutions on Core, Business and Enterprise segments, as well as Cloud solutions and Cognitive Services.

It is a newly formed business group, that includes most of the former Nokia Software business, Nokia’s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its former Global Services unit.

This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services (CNS) will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.

What you will learn and contribute to

At CNS we are seeking a Telecommunication Solutions Support Engineer (Cloud & Linux) who has and advance french language knowledge to embrace global projects (Cloud and 5G) and join our global team based in Amadora (now working in a hybrid working from home model).

As a Support Engineer (Cloud & Linux) your main responsibility is to carry out remote support activities to solve clients cases through applying your technical knowledge and proactive approach.

In addition, you will be working closely with developing and integration teams in order to deliver customized solutions to our multinational clients.

In this role you will have the opportunity to work with the latest technologies and further develop your knowledge ( 5G, cloud architecture etc...).

As part of our team, you will :

Perform technical tasks for customer projects according to project plan

Technical documentation - Writing MoPs, release notes etc

Work with the developing team and the integration team to deliver the customized solutions

Work with the support team to deliver the support to the customized solutions

Manage the changes in the network to allow integration with other network systems

Implement new features / technology in the network

Manage the network configuration (Installation, commissioning)

Manage and support the Cloud environment of the network

Supporting 24*7 on call emergency rota (when applicable)

Your skills and experience

Good knowledge of Linux commands, processes and scripting

Knowledge in Postgres / Oracle / Informix / MySql Databases

Programming knowledge in Perl / Shell

Knowledge of IP and telecommunication networks

Trace & log file analysis tools (Wireshark / AWK / KSAR / SoapUI)

Knowledge on Cloud solutions (Openstack and VMWare)

Fluent in French and English (written and spoken) as you will be liasing with french speaking clients.

Degree in Telecommunications, IT or related field

Intermediate Technical knowledge on mobile networks

Problem Solving & Decision Making

Good logical and analytical understanding Team player with good interpersonal skills

Demonstrate adaptability & quick learning ability

It would be nice if you also had :

Good understanding of System dependencies & dimensioning for Software Applications performance and availability

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people.

    Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

    Additional Information

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