Financial and Commercial– French Speaking Advisor
Webhelp Portugal
Póvoa de Santo Adrião
há 3 dias
source : Admyjob

Financial and Commercial French Speaking Advisor

City : Lisbon

Job : Customer Advisor

Sector :

Join our amazing team in Lisbon and gain a privileged view and know-how of a fast-growing credit web platform.

Mission :

As a Financial and Commercial Advisor , you will :

  • Assist customers who have a pre-accepted request in the entity via Outbound / Inbound calls
  • Advise and answer the client questions about the product
  • Present, promote and sell products using solid arguments
  • Management of emails of inquiries, incidents, and claims of customers
  • Receive and classify the requests and documentation of new clients
  • Provide support in the integration and adaptation of business processes
  • Collect information for the entity's area of operations.
  • Commercial activities : upsell and cross-sell using the company portfolio (for ex : selling an Insurance related to the credit)
  • Profile :

  • Native or Proficient French and fluent English (B2)
  • Previous experience in Customer Service or a credit recovery experience preferred
  • Commercial and Upselling skills are highly valued
  • Analytical capability of the credit cycle overview is a plus
  • For non-EU residents, it is mandatory to have a valid work permit.
  • Advantages :

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package : shared accommodation and flight reimbursement
  • Possibility to do Work from Home*
  • Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is : Lisbon, Parque das Nações, Portugal.
  • Note : *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

    Lisbon Customer Advisor - French 565

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