Provisioning Service Specialist
Carnaxide, Portugal
há 6 dias

General Information

Solvay is a science company whose technologies bring benefits to many aspects of daily life. With more than 24,100 employees in 64 countries, Solvay bonds people, ideas and elements to reinvent progress.

The Group seeks to create sustainable shared value for all, notably through its Solvay One Planet plan crafted around three pillars : protecting the climate, preserving resources and fostering better life.

The Group’s innovative solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, health care applications, water and air purification systems.

Founded in 1863, Solvay today ranks among the world’s top three companies for the vast majority of its activities and delivered net sales of €10.

2 billion in 2019. Solvay is listed on Euronext Brussels (SOLB) and Paris and in the United States, where its shares (SOLVY) are traded through a Level I ADR program.

Solvay Busines Services (SBS) is the global organization supporting internal and external growth by integrating the major end-to-end administrative processes as well as the information services of the Solvay Group, through three strategic objectives : strategic agility and customer centricity, service excellence and talents and innovation.

This position creation is still subject to current social procedure; thus no final decision will be taken before the end of this procedure.

Job Overview and Responsibilities

The Provisioning Service Specialist will be accountable for the detailed design of the assigned services under his / her domain.

This includes developing, improving and maintaining procedures, guidelines and proper tools to support the service.

In some cases,this could also include coordinating the implementation and deployment of Improved / new services, requiring strong relationships with many Stakeholders in the organization.

He / she will be a key partner for the Service Owner.

Key responsibilities :

Ensure the implementation, deployment and communication of improved / new services under his / her domain

Develop, maintain, update and ensure the diffusion of the operational procedures

Participate in service improvement projects and ensure a follow-up of project delivery through relevant indicators for the Service Unit

Organize the training design and provide training whenever is required

Perform and promote problem solving, root-cause analysis on possible issues under the services provided under his / her domain, ensuring corrective plans, improvements, automation and standardization

Propose improvements and ensure a global follow up for service improvement plans

Ease the users self-service approach (shift left strategy) using standard solutions and generating self- intuitive solutions

Develop and maintain effective working relationships with all relevant internal and external Stakeholders

Education and Experience

Degree in Purchasing, Business Management or Finance

Possess 3 to 5 years minimum of experience in procurement or purchasing domains

Analytical skills

Proactive with a high level of initiative

Customer -orientated with good level of problem solving skills

Ability to interact with all levels in the organisation

Strong collaboration skills

Service driven mindset and ability to be agile

Good level of spoken and written skills in English

Ability to speak the local language would be preferred

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