Vertente Humana is currently recruiting Finnish Customer Care Representative (m / f) for a renowned Multinacional Company located in Lisbon.
For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.
Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers'
first point of contact. Responsabilities : - Customer support for bookings, purchases, or goods; - Assistance with concerns regarding payment transactions and questions about customer accounts;
Technical Support for a number of pc-related issues; - Professional management of changes, adjustments, complaints and any other customer concerns.
Profile : - Native level of written and verbal communication skills in Finnish and good understanding of English (B1 Level);
Good computer and internet skills; - Excellent communication skills, interpersonal skills and team spirit; - Flexibility and resilience;
Experience in telephone customer service / call center environment (preferred). Offer : - Refund of your initial flight (9 months after contract signature);
Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon); - Convenient office location in the center of Lisbon;
Excellent opportunity in a leading multinational company; - Long-term career opportunities and job security; - Multi-awarded work environment;
Investment in training and personal development; - Private health insurance after 6 months of employment; - Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.