Technical Account Manager H/F
HiPay
Lisboa
há 5 dias

OUR JOB

HiPay is a European Fintech specialized in Omnichannel payment solutions.

As an innovative player constantly evolving, we support more than 4 000 merchants in France and abroad.

Our idea is simple : offer a global package, powerful and innovative allowing our merchants to provide a streamlined purchase process and a pleasant shopping experience.

More than just a payment service : we use the power of payment data and offer our merchants a deep knowledge of their clients.

Click & Collect, web-to-store / store-to-web : you may have recently used our services without knowing !

More information : careers site

OUR IDENTITY

Definitely digital and innovative, HiPay is a company with an active group where words like agilty , benevolence , sharing or independence have a full meaning.

WHAT WE OFFER

  • Join a growing company
  • Set daily challenges
  • A personalized onboarding process
  • Developing in an international context
  • Working but not only : Share, Exchange and laugh
  • Animated lunches, afterworks and parties all year long
  • Your missions :

  • Provide technical and functional advices
  • Advise and suggest onboarding best practices about payment solutions
  • Manage the integration project follow-up of new clients
  • Create and host technical workshops with clients
  • Follow customer deliverables with functional point of view
  • Be attentive to technical evolutions into client information system
  • Respond quickly and efficiently to customer requests during the integration process
  • Manage onboarding project with a focus on internal and cross-team communication
  • RECRUITMENT PROCESS

    1st interview with the Senior Head of Portugal + technical team

    2nd interview with a Talent Acquisition Manager

    YOU ARE A GOOD FIT FOR THIS POSITION IF...

  • You have a background in problem analysis and resolution of software problems.
  • You’re familiar with internet technologies and you have knowledge of customer relations technical processes (such as SQL / HTML / JavaScript / PHP).
  • You’re innovative, have a strong problem-solving capabilities and you’re able to adapt to new processes and procedures quickly while dealing with many varied technical support requests
  • You’re committed, flexible and demonstrate an ability to maintain high levels of productivity with minimal supervision
  • You enjoy working as a team player and are eager to improve your skills, learn from others and share your knowledge
  • You can write scripts in PHP code
  • You’re fluent in Portugues and English, additional language(s) will be appreciated.
  • Postuler

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidate-se
    Meu email
    Ao clicar em "Continue", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continue
    Formulário de candidatura