At Home German Customer Representative (m/f)
SELLBYTEL Group Nuremberg
Portugal
há 3 dias

Mission

The brand you will work for is one of the big tech 4 companies and one of the most recognizable and innovative brands in the world.

We take pride in developing an excellent customer experience and earning the lifetime loyalty of our customers.

So bring your positivity, great communication skills, and passion for IT and get ready to share it!

Tasks

  • As a Customer Representative, you’re the one who helps customers after they purchase our products or helps customer with questions throughout the buying process and finds the best solution for their needs
  • Your day is filled with a range of providing extraordinary assistance to customers who contact you via inbound calls and / or emails.
  • When a customer needs help, you quickly assess their situation and give advice or a solution on the spot. We are counting on you to get the customer excited about the buying experience and find them the perfect product that they are looking for

  • Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from co-workers and management
  • Profile

  • A love for our products and you are a true fan that wants to share a personalized experience
  • You love helping people and enjoy making them feel special
  • You have a positive and dedicated attitude
  • You are independent and able to tolerate stress
  • If you are an Apple user or have Mac knowledge, it’s a plus
  • You speak German and English
  • If you identify with this, JOIN US!

    Career opportunities

    If you are interested in growth, our high performers can move to our coach and training team, work force management, quality analyst, or move into management.

    Offer

  • Rotational schedule from Monday to Saturday
  • Attractive salary package
  • Access to different partnerships
  • Why apply?

  • Up to 15% discount on various products
  • Real growth opportunities to progress
  • Opportunity to join an international team
  • Receive a bonus for referring your friends
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