We are looking for a full time Customer Communications Expert NL / BE for our growing Customer Communications Team EU. Our office is in the heart of Lisbon but working from home is a possibility.
If you speak Dutch on a native level and you are passionate about customer communication, then we look forward to your application!
You are the main person of contact for our Dutch speaking customers
You answer requests via phone, email, chat and social media
You help to build-up our proactive customer care environment
You take over your own projects and are responsible for planning, execution and reporting.
You are a strong communicator
You speak Dutch at a native level
You have business proficiency in English
You have a Portuguese NIF
You are passionate about food
You have a strong drive to help customers and to make them happy
You have good writing skills
You are hands-on, and have attention to detail
You have a strong desire to learn and are not afraid to instantly apply new knowledge
True ownership, real responsibilities and great opportunities to learn & grow
Awesome team events
Flat hierarchies and a great team spirit
Open, inclusive company culture with strong focus on feedback and personal development
Opportunity to implement your ideas & see the impact on ground
A young, dynamic team with strong ambitions
A new and modern office within the heart of Lisbon.
Possibility to work from home in a hybrid work environment.