Sales Representative French Speaker
City : Lisbon
Job : Customer Advisor
As a Sales Representative French Speaker, you will ensure excellent service standards and maintain a high level of customer satisfaction while enjoying every day at work.
As a Sales Representative , you will :
Assist customers who have a pre-accepted request in the entity via Outbound / Inbound calls
Advise and answer the client questions about the product
Present, promote and sell products using solid arguments
Management of emails of inquiries, incidents, and claims of customers
Receive and classify the requests and documentation of new clients
Provide support in the integration and adaptation of business processes
Collect information for the entity's area of operations.
Commercial activities : upsell and cross-sell using the company portfolio (for ex : selling an Insurance related to the credit)
Native or proficient French and fluent English (minimum level B2)
Previous experience in Customer Service or a credit recovery experience preferred
Commercial and Upselling skills are highly valued
Analytical capability of the credit cycle overview is a plus
Excellent communication skills combined with empathy and team spirit
Loves to identify customer needs and propose quick solutions
You would like to develop your personal qualities within a professional environment
For residents outside the EU, a valid work permit is required
Annual Gross Salary : 17K
Health insurance with a dental plan (after 6 months of contract)
Relocation package - shared accommodation and flight reimbursement
Availability to work from home temporarily*
Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
Life at our company :
Working in a diverse environment with people of more than 15 nationalities
Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
We promote mobility between companies to work at any of our sites around the world
New and modern offices in Lisbon.
Lisbon Customer Advisor - French 626