OCS Deployment Technician N1
Generix Group
Porto, Portugal
há 5 dias
source : Emprego XL

COMPANY OVERVIEW Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 650 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain.

Generix Group is present in more than 60 countries, through our 9 subsidiaries and our partnership network. Nowadays, our application services are used in more than 6.

000 companies worldwide. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let s build our future together! Ready to join us the challenge of digital transformation of prestigious clients?

JOB DESCRIPTION As a Deployment Technician, you will be involved in a team responsible for the deployment of R&D versions in costumer s environment and assure the proper running of the solution after the setup.

  • MAIN RESPONSIBILITIES - Ensure the relationship with the customers, and inform them about the status of the requested deployments;
  • Inform the support team about all the updating services, giving them an overview of the deployments (critical incidents, );
  • Ensure a daily follow up of the monitoring reports to check the status of our client s solutions. EXPERIENCE REQUIREMENTS - Degree in Software Engineering, Information Technology, Mathematics or similar;
  • Technical skills in support and deployment, such as CloudOps; - Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, );
  • System performance analysis and scripting automation; - Prerequisites : synthesis skills, be able to apply the instructions and procedures and be comfortable on the phone to reassure the customer;
  • Ability to work in a team and be autonomous; - Fluency in French is mandatory. - Good level of English would be a plus.
  • Basic knowledge is mandatory. OFFER - Attractive wages and benefits; - Good team spirit and collaborative environment. For application, please send your CV to : generix.porto generixgroup.com

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