Junior Buyer - Lisbon, Portugal
Lisboa, Portugal, PT
Junior Buyer - Lisbon, Portugal
Learn, Lead & Grow at Sitel Group
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.
We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally.
You choose where you want to go; we help you get there.
BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day.
We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do.
Through MAX, our global community, we leverage our people’s innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.
About Sitel Group
As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value.
With 100,000 people around the globe working from home or from one of our CX hubs we securely connect best-loved brands with their customers over 4.
5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints.
Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.
Come and work with us.
We are looking for a talented and accomplished Junior Buyer to be in charge of executing sourcing strategies for his specific Country.
Aligned with Global Procurement Policy & Processes, he / she ensures business needs are met by sourcing goods & services at best value for money (quality, cost, lead-time etc.
for the country while mitigating risks.
As a Junior Procurement Specialist , your daily responsibilities will include :
Deliver operational & financial value
Bring added-value to the business through supply chain excellence, cost optimization, mitigation of the risks and policy compliance in order to improve Sitel Total Cost of Ownership.
Drive constant client Engagement
Understand key clients, regularly engages with and builds strong engagement with relevant stakeholders.
Show Procurement Excellence
Receive and analyze requests from internal stakeholder;
Manage and monitor RFI / RFQ / RFP utilizing e-sourcing tools in compliance with Procurement Policy and Processes;
Negotiate commercial terms and contracts with vendors;
Make sure that vendors returns order confirmation for each PO, validating prices, quantities and delivery dates;
Follow-Up delivery of Goods & Services;
Anticipate and track the agreements expiration;
Maintain the catalogs based on the demand;
Manage import, Shipping and clearance operations if required;
Define priorities based on the global vision of the internal stakeholder requests and on actual workflow;
Address particular constraints in local / country contracts;
Follow a client engagement model with internal stakeholders to ensure best level of cooperation and adherence to Sitel; policies & processes;
Helps building a strong network of suppliers to support Business development in the country.
To succeed in the role, you will need to have :
Native or proficient Portuguese (mandatory)
Intermediate English : at least B1(mandatory)
Spanish and other languages will be a plus
Curious, Proactive and willing to take initiatives
Strong stakeholder management skills
Excellent analytical skills
Excellent Organization, methodical and decision-maker skills
High negotiation skills
Ability to anticipate and adapt
Ability to prioritize, act quickly, always shows reactivity & responsiveness
Ability to effectively work across multiple functions and with virtual teams
Good oral and written communication
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Portugal
Education and experience
Up to 3 years’ experience in procurement functions
Bachelor level in Economics
Tools and Applications
MS Office : Outlook, PowerPoint, Excel
ERP System, SAP, Oracle or similar, Automation of systems
What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
Paid professional training
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our SitelFit wellness program
Life-long skills and experience
Excellent work culture
Join the #SitelLife
Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity.
You choose where you want to go; we help you get there!